Privacy Policy for Cog & Suds
At Cog & Suds, located at 705 Wandsworth Road, London, SW8 3JF, United Kingdom, your privacy is of utmost importance to us. This Privacy Policy explains how our online platform, which provides information about our automatic car wash, hand wash, interior detailing, waxing, and underbody rinse services, collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect various types of information in connection with the services we provide on our site.
- Information You Provide to Us: While our site primarily serves as an informational platform, you might voluntarily provide us with personal data if you choose to contact us via forms or direct email links presented on our site (e.g., when inquiring about services or pricing). This may include your name, email address, phone number, and any other information you choose to include in your message.
-
Automatically Collected Information: When you visit our online platform, we automatically collect certain information about your device and browsing activity. This may include:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and navigation paths on our site
- Timestamps of visits
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Maintain Our Service: To ensure the proper functioning and accessibility of our online platform.
- To Respond to Your Inquiries: If you contact us, we use your information to address your questions and provide the requested information about our car wash services.
- To Improve Our Online Platform: We analyze usage patterns to understand how visitors interact with our site, allowing us to enhance user experience, content, and functionality.
- For Security and Fraud Prevention: To maintain the security of our services and detect or prevent malicious activities.
- For Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Legal Basis for Processing Personal Data (GDPR)
We process your personal data under the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., when contacting us with an inquiry).
- Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes improving our service, ensuring security, and understanding how our site is used.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our site, conducting our business, or serving you, so long as those parties agree to keep this information confidential and comply with data protection regulations. These may include website hosting and analytics providers.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Cookies and Tracking Technologies
Our site uses "cookies" to enhance your experience. Cookies are small files stored on your computer's hard drive by your web browser. They typically contain information such as a session ID and website preferences. We use cookies for:
- Analytical Purposes: To understand how our site is used, which pages are most popular, and to identify potential areas for improvement. This helps us optimize our online platform.
- Essential Functionality: Some cookies are necessary for the basic operation of the site.
You have the option to accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service. Most web browsers allow you to control cookies through their settings.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.
7. Your Data Protection Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.
8. Security of Your Data
We value your trust in providing us your personal data, thus we are striving to use commercially acceptable means of protecting it. We implement a variety of security measures to maintain the safety of your personal data when you access our online platform. However, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
9. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us at:
Cog & Suds
705 Wandsworth Road
London, SW8 3JF
United Kingdom
Phone: +447911045426
Email: [email protected]